Welcome to Smilozone’s FAQs

We are dedicated to fostering a sustainable future through responsible waste management and recycling practices. We understand that you may have questions about our services, processes, and commitment to the environment. To provide you with all the essential information, we have compiled a list of frequently asked questions (FAQs) to help you better understand our operations and how we can assist you in making a positive impact.

Discover more about our recycling programs, waste collection services, and the steps we take to minimize our environmental footprint. We strive to be transparent and informative, ensuring that you have the knowledge you need to join us in building a greener tomorrow.

If you don’t find the answer you’re looking for, don’t hesitate to reach out to our friendly team. We are here to address any inquiries and guide you towards sustainable waste management solutions that align with your needs.

Thank you for considering Smilozone as your trusted partner in waste management and recycling. Let’s work together to make a difference and create a cleaner, healthier planet for generations to come.

Smilozone is committed to recycling a wide range of materials to promote sustainability. We accept common recyclables such as paper, cardboard, plastics (check recycling codes), glass, and metal. Additionally, we may offer specialized recycling programs for electronics, batteries, and other select materials.

At Smilozne, our recycling process involves several stages, including collection, sorting, processing, and marketing of recyclable materials. Once collected, materials are sorted based on type and quality, and then processed to be turned into reusable products or raw materials for manufacturers. We currently offer recycling for glass, plastics, organics, e-waste and will offer services for additional recyclables shortly. 

Yes, some materials may not be suitable for our recycling programs. Items such as hazardous waste, medical waste, and certain chemicals are not accepted.

Our operating hours vary based on location and services provided.

At Smilozone, sustainability is at the core of our operations. We emphasize waste reduction, resource recovery, and environmentally responsible practices to minimize our impact on the environment. We customize our collection routes to ensure the minimum amount of emissions from our truck, eventually we will replace our entire fleet with natural gas powered or electric vehicles. We provide electronic tracking of waste generated

Smilozone complies with all regulations concerning hazardous and special waste. We have specialized procedures and partnerships with licensed facilities to ensure the safe and responsible disposal of these materials.

For large or bulky items, we offer special waste collection services. Please contact our customer service team at operations@smilozone.com to arrange for pick-up and disposal of these items.

Yes, we are fully licensed and comply with all local, state, and federal waste regulations. Our commitment to compliance ensures that we operate responsibly and ethically in all aspects of waste management.


We hope these answers provide the necessary information to address common customer inquiries. If you have any further questions or require additional details, please do not hesitate to contact our team at operations@smilozone.com. We look forward to serving you and supporting your waste management and recycling needs!

Our main facility is located in Ironshore, Montego Bay. We are working with our non-profit arm to establish drop off locations throughout the island shortly.

While we encourage customers to separate recyclables for optimal efficiency, our recycling facilities have advanced sorting equipment to handle mixed recyclables. However, sorting materials beforehand can help ensure maximum recyclability.

Requesting waste collection services is easy! Simply reach out to our customer service team at sales@smilozone.com to discuss your waste management needs and schedule a collection service that fits your requirements.

Absolutely! We offer tailored recycling solutions for businesses of all sizes. Whether you need regular waste collection, glass, plastics or e-waste recycling, or assistance with sustainable waste management practices, we’ve got you covered.

Certainly! We offer waste audits and consultations to help businesses identify areas for improvement in waste management. Our experts will assess your waste stream and recommend tailored solutions to optimize your recycling efforts.

Yes, we believe in fostering a culture of recycling and sustainability. We have established a non-profit arm that handles educational programs, workshops, and outreach events to raise awareness about the importance of recycling and responsible waste management within communities.

We offer competitive pricing for our waste management services. To get a personalized quote and learn more about our billing options, please reach out to our customer service team at sales@smilozone.com